Privacy Policy

Privacy Policy

Effective Date: 10 January 2025

Welcome to SAM’S Academy! Your privacy is of utmost importance to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website (samsacademy.net) or services. It also outlines your rights under applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and other identifying details you provide during registration or purchases.
  • Usage Data: Information about your interactions with our website, including pages visited, time spent, and clicks.
  • Payment Information: Details required to process payments securely, such as credit/debit card numbers or payment processor information.
  • Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your user experience.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.
  • Process payments and manage your account.
  • Personalize your learning experience.
  • Send updates, promotions, and notifications about new courses or features.
  • Respond to your inquiries or support requests.
  • Comply with legal obligations and prevent fraudulent activities.

Legal Basis for Processing Personal Data (GDPR):
We process your data under the following legal bases:

  • Consent: When you provide explicit consent for specific purposes.
  • Contractual Necessity: To fulfill a contract or provide a service you requested.
  • Legitimate Interests: For purposes that benefit our business while respecting your rights.
  • Legal Obligation: To comply with legal requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties, including:

  • Service providers for hosting, payment processing, or customer support.
  • Legal authorities if required by law or to protect our rights.
  • Marketing partners for promotional activities. By registering as a trainer or teacher or filling-up any form you give us the consent for the same.

If we transfer your data outside the European Economic Area (EEA), we ensure it is protected under GDPR-compliant safeguards, such as Standard Contractual Clauses (SCCs).

4. Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we encourage you to take precautions when sharing sensitive information online.

Data Breach Notification (GDPR):
In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority and affected individuals within 72 hours, as required under GDPR.

5. Your Rights

Under GDPR (for EU residents):
You have the right to:

  • Access, update, or delete your personal data.
  • Restrict or object to the processing of your data.
  • Withdraw consent for data processing, where applicable.
  • Request a copy of your personal data in a portable format (data portability).
  • Lodge a complaint with your local data protection authority.

Under CCPA (for California residents):
You have the right to:

  • Know what personal data we collect, how we use it, and who we share it with.
  • Request deletion of your personal data.
  • Opt out of the sale of personal information (even if we do not sell data, you can exercise this right).
  • Access a copy of your collected data.
  • Non-discrimination for exercising your rights.

To exercise your rights, contact us at mailsamsacademy@gmail.com.

6. Cookies and Tracking

We use cookies to:

  • Analyze website traffic and improve performance.
  • Remember your preferences for a personalized experience.
  • Deliver relevant advertisements based on your interests.

You can manage your cookie preferences through your browser settings or our cookie management tool.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions, concerns, issues or requests regarding this Privacy Policy or anything related to our website, please reach out to us:

SAM’S Academy
Website: samsacademy.net
Email: mailsamsacademy@gmail.com
Data Protection Officer (DPO): [Insert DPO Contact Details, if applicable]

By using our website or services, you consent to the terms outlined in this Privacy Policy.

Last Updated:22 January 2025